NOC & SD-WAN
Distributed IT and hybrid work has created greater network complexity, which is.
driving adoption of AI operations, network and security convergence, multi-cloud,
private 5G and digital twins. Ensuring robust network operations and network integrity are
now focal points for many businesses as they start to increase their digital capabilities.
NOC-as-a-Service
Network Operations Centres (NOCs) have to constantly be updated to handle next-gen networks and increasingly complex network environments while maintaining high levels of security. With the rise of intelligent networking, or intent-based networking, where networks are automated and equipped with predictive analytics, allowing them to be more proactive and dynamic as well as self-healing and self-optimising, using AIOps, automation, and orchestration in their operations. NOCs also need to be updated with the right tools and technology to support the new ways of operations.
With a shifting focus on user experience, NOCs have also adopted Digital Experience Monitoring (DEM), real-time monitoring tools that helps IT operations teams ensure user issues are quickly mitigated, and the network is not disrupted. DEM solutions complement existing application performance monitoring (APM) and network performance monitoring and diagnostics (NPMD) tools and are a proactive way to identify and isolate problems affecting performance quickly by obtaining a user-centric view of what is transpiring.
Network digital twins providing virtual representations of physical network systems that are used to simulate various design scenarios, validate policies, and assess the behaviour of the network system, are also allowing network operators to perform network architecture/ protocol design, network planning, troubleshooting, network optimization, and network upgrading under a variety of “what-if” scenarios without jeopardising the physical network.
This allows for optimised performance of the NOC through actionable insights, simulations, and a connected view of all online and offline data to enable quick and better decisions that optimise performance and efficiency.
By adopting the latest technologies, high performing NOCs can bring greater efficiency. resilience and security to IT operations, and help companies streamline operations, improve productivity and keep costs lean, even as they continue to scale.
With EXEO Global’s robust expertise in network management, advanced knowledge on network trends and network management tools, as well as strong track record in supporting our clients in NOC management, you can be assured that you’ll receive quality support and high system availability, with proactive updates and continued advice on implementing the right tools and technology to manage your changing operational needs.
Through EXEO Global’s as-a-service NOC model, we also help enterprises offload the costs and complexities of establishing and maintaining a NOC so they can better allocate their resources to revenue-generating projects, and optimize their total cost of ownership (TCO).

EXEO Global’s NOC support includes the following services:
- Event Monitoring & Management
- Incident Management
Notification Support
Tier 1 Support
Advanced (Tier 2 & 3 Support) - Problem Management
- Capacity Management
- On-Demand NOC Support
- Service Transition
Planning & Support
New Service Onboarding
Change Management
Service Asset & Configuration Management - Service Reporting & Service Analysis
- Complementary Support Services
Platform Integration Services
Client Runbook Development
Client Infrastructure Management Setup
Custom Functionality
provisioning and De-provisioning
Managed SD-WAN
As organisations digitise and move towards hybrid cloud environments in their business operations and
customer-facing services, the application performance improvements, automated connectivity and security that Software-defined Wide Area Networks (SD-WAN) offers have become essential.
The traditional WAN architecture, where applications resided in the data centre and were accessed at a predictablerate by branch employees, was not designed with today’s cloud-native environments in mind. Moreover, it is expensive to maintain and difficult to scale primarily due to the dependence on Multiprotocol Label Switching (MPLS) circuits.
The biggest benefit is that the software-centric approach enables centralised management of the WAN network. This means IT teams can configure devices, manage traffic, and control the entire network conveniently from one location.
SD-WAN is transforming network architectures and is also playing a crucial role in the growing ecosystem of Internet of Things (IoT), as SD-WAN offers

Better Performance
SD-WAN uses a centralized control function to intelligently direct traffic across the WAN.
Improved Security
SD-WAN can enhance security by segmenting the network.
Scalability
As businesses deploy more IoT devices, SD-WAN can easily accommodate increased traffic and more devices.
Cost-Effectiveness
With SD-WAN, businesses can use a combination of network services (like MPLS, 4G/5G, or broadband) based on their needs.
Simplified Management
SD-WAN simplifies the task of network management.
Quality of Service (QoS)
SD-WAN allows for policies to prioritise certain types of traffic over others.
Better Visibility
SD-WAN provides improved visibility into network performance and traffic patterns.
SD-WAN provides a flexible, scalable, and secure solution for managing the increased network traffic and complexity that comes with IoT. By improving performance and visibility, while also reducing costs,
Managed SD-WAN is the next evolution of traditional WAN and SD-WAN solutions. It helps streamline network functionality through management, visibility and providing the analytics required to adapt complex WANs.
Managed SD-WANs can also help organizations save on costs. Business owners don’t need to shell out millions upfront to invest in their WANs, nor do they need to worry about buying network assets that would depreciate and need to be replaced down the line. Instead, they can partner with a provider that has the necessary infrastructure and pay them as they go. The service provider will take on the cost and risks of managing the SD-WAN.
Work with EXEO Global team and find out more about how you can implement better Managed SD-WAN solutions for your business.